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Writer's pictureRoger van der Matten

Why Unified Server Side Tracking is Vital for Online Shops

In today’s competitive e-commerce landscape, accurate tracking is the foundation of success. Yet, with rising privacy restrictions, browser limitations, and the looming end of third-party cookies, traditional tracking methods are falling short. That’s where server-side tracking comes in—a solution designed to provide the accuracy and flexibility online shops need to thrive.

Whether you’re running ads on Google or Meta, selling through TikTok or Pinterest, managing B2B sales pipelines with HubSpot, or even tracking offline sales, server-side tracking ensures your data flows smoothly, consistently, and effectively.




The Limitations of Traditional Tracking

Traditional (client-side) tracking relies on cookies and scripts running in a user’s browser. This method has become increasingly unreliable due to:

  • Ad Blockers: Many users block tracking scripts, leading to incomplete data.

  • Browser Restrictions: Safari’s Intelligent Tracking Prevention (ITP) and Chrome’s upcoming cookie changes are making client-side tracking less effective.

  • Privacy Laws: GDPR and similar regulations require stricter consent handling, which can block cookies before meaningful data is captured.

These challenges mean that vital data—like conversions, audience behavior, and attribution—is often lost or fragmented, making it harder to optimize campaigns or measure success accurately.

How Server-Side Tracking Solves These Problems

Server-side tracking processes data directly through your server instead of relying on the user’s browser. This approach provides several advantages:

  1. Data Accuracy and ConsistencyBy bypassing ad blockers and browser restrictions, server-side tracking ensures you capture 95% or more of your data, giving you a clear and complete picture of your customers' behavior.

  2. Unified Data Across All ChannelsServer-side tracking isn’t just for Google Ads or Meta—it works for all your sales channels:

    • TikTok: Track the impact of viral campaigns with precision.

    • Pinterest: Capture buyer intent from high-conversion pins.

    • Bing: Optimize campaigns on often-overlooked but valuable platforms.

    • Offline Sales: Attribute offline sales (e.g., in-store or through invoices) back to your campaigns.

    • B2B Pipelines: Integrate with tools like HubSpot to track leads, conversions, and revenue from business clients.

  3. GDPR ComplianceServer-side tracking works seamlessly with cookie banners and privacy policies, ensuring that data collection only happens when consent is given. It also allows you to control and sanitize data before it’s sent to third-party platforms, enhancing compliance.

  4. Smarter Audience BuildingPlatforms like Google and Meta rely on detailed behavioral data to train their algorithms. With server-side tracking, you can feed these systems complete, high-quality data, enabling better targeting and more efficient ad spend.

  5. Improved Attribution Across Complex JourneysToday’s customers move across multiple channels before making a purchase. Server-side tracking ensures that every touchpoint—online or offline—is accurately captured, giving you better insights into what’s driving conversions.

Why It’s Essential for All Sales Channels

Online shops often focus their tracking efforts on platforms like Google and Meta, but neglecting other sales channels can lead to missed opportunities. Here’s why server-side tracking should be applied across the board:

  • TikTok and Pinterest: These platforms are rapidly growing in popularity for e-commerce. Server-side tracking ensures you accurately capture conversions and measure ROI, even as privacy regulations tighten.

  • Bing Ads: With less competition and lower CPCs, Bing offers significant opportunities for online shops. Reliable tracking here ensures every click is attributed properly.

  • Offline Sales: If you handle phone orders, in-store purchases, or manual invoicing, server-side tracking lets you attribute these sales to your digital campaigns, giving you a full picture of your ROI.

  • B2B Tools Like HubSpot: For B2B businesses, tracking lead conversions and attributing them to specific campaigns is critical. Server-side tracking integrates seamlessly with CRM platforms, ensuring your data is as precise as possible.

Server-Side Tracking for E-Commerce Success

Server-side tracking isn’t just a solution for today’s challenges—it’s a foundation for future-proofing your online shop. With third-party cookies disappearing, platforms like Google and Meta evolving their algorithms, and privacy laws continuing to tighten, investing in robust tracking methods is no longer optional—it’s essential.

How to Get Started

Implementing server-side tracking can feel complex, but tools like Shoplytics make it simple and effective. With built-in server-side tracking, Shoplytics helps you:

  • Capture complete and accurate data across all your channels.

  • Build smarter audiences and optimize your campaigns.

  • Integrate tracking seamlessly with platforms like Shopify, WooCommerce, HubSpot, and more.

  • Ensure GDPR compliance with customizable privacy settings.

Conclusion

Server-side tracking is no longer a luxury—it’s a necessity for online shops that want to remain competitive. By ensuring accurate, unified, and compliant data collection across all channels, server-side tracking empowers you to make informed decisions, save ad spend, and boost campaign performance.

Ready to future-proof your tracking? Book a demo with Shoplytics today and see how it can transform your e-commerce strategy.


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